FreightGuard

FreightGuard is the broker-to-broker complaint database maintained by Carrier411, aggregating broker-submitted reports of carrier issues including double-brokering, identity fraud, and safety concerns.

FreightGuard reports are submitted by brokers and accumulate against specific MC numbers over time. The aggregated record across decades is Carrier411's competitive moat and the reason small brokers continue to use the platform.

FreightGuard reports are not FMCSA data; they are private broker submissions. They function as a community-curated signal layer on top of public safety data.

Why this matters for freight brokers

FreightGuard is one of the strongest fraud and double-brokering signals available at the small-broker price point. A carrier with multiple FreightGuard reports is a carrier most experienced brokers will not book.

Related terms

• Double-brokering — Double-brokering is the practice (often fraudulent) of a carrier or broker re-brokering a load they accepted from another broker without authorization, typically to a downstream carrier at a discounted rate while pocketing the spread.
• Identity fraud (in freight brokering) — Identity fraud in freight brokering is the impersonation of a legitimate motor carrier (or broker) using stolen or cloned MC numbers, email addresses, phone numbers, or business identities to fraudulently book loads.